Vitally: Vitally provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale..Vitally powers the Customer Success efforts for some of the fastest-growing B2B SaaS companies around..Your customers vastly outnumber your Customer Success team. You need a Customer Success platform built with that scale in mind. Meet Vitally..Constantly switching tabs is tiresome. Aggregate every touchpoint customers have with your business and product into a single, beautiful 360° profile..CRMs can get noisy fast. Automatically organize your trials and customers into their lifecycle stage to better focus your Customer Success efforts..It’s hard to improve what you don’t measure. Build customer reports across any data point and analyze the KPIs that drive your business's, and customers', success..Fire churn risk or opportunity alerts. Auto-assign CSMs and create tasks. Even auto-send NPS surveys. Vitally’s automated workflows can make a Customer Success team of 1 seem like 100..No two B2B SaaS products are the same. Create custom metrics and segments that ensure the right customers continuously experience your unique value..NPS solutio...
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