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ScopeAI: Understand what your customers want by extracting powerful insights from centralized customer feedback.Aggregate user feedback from all text channels and search for granular insights.Connect feedback to user data and product metrics to quantify the business impact.Create workflows to monitor, prioritize, and resolve high impact, recurring issues.A single source of truth for all customer communication data. Directly integrate with support channels, social media, reviews and surveys to get a full understanding of user preferences, issues and new opportunities..Integrate user and product metrics to get a holistic view of your customer feedback. Connect user feedback to account value, churn and engagement to prioritize requests that will drive higher customer satisfaction and generate revenue..Identify trending customer issues faster by quantifying feedback. Monitor the reach and impact of user requests to communicate more effectively with product teams and speed up the detection and resolution of incoming issues..Listening to users is what separates a good product from a great one. Make customer feedback an integral part of your company’s decision-making..Improve growth and retention ...
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